Walt Whitman Shops

JUL 4 - Sep 1

WHEN ADN WHERE

Location:
Walt Whitman Shops
160 Walt Whitman Rd, Huntington Station, NY 11746

Opening Hour:
5:00 pm - 9:30 pm (Mon, Wed, Thur, Sun)

5:00 pm - 10:00 pm (Fri, Sat)

*We are closed on Tuesdays!

How much for a ticket

DAY SESSION (5:00 pm - 7:00 pm):

Sunday to Friday: $17.99/person
Saturday: $18.99/person

NIGHT SESSION (7:00 pm - 9:30 pm/10 pm):

Sunday to Friday: $18.99/person
Saturday: $19.99/person

* Children Aged 3 & Under Are FREE for Admission.

* Enter the festival whenever during your session and stay as long as you want.

* Worry-Free Refund Policy
You can apply for a refund on any unused tickets before the event ends. Refund requests must be submitted at least 24 hours before the event's final day.

MOST FREQUENT QUESTIONS

About the Event

  • LuminoCity Dino Safari is a family-friendly, immersive walk-through experience that brings prehistoric adventure to life!
    Guests can explore larger-than-life dinosaur animatronics, innovative light sculptures, and interactive dino-themed attractions that both entertain and educate.

    During the day, enjoy engaging educational displays, and at night, experience a magical spectacle of light and artistry — fun for all ages!

  • 📍Walt Whitman Shops
    160 Walt Whitman Rd, Huntington Station, NY 11746

    This is an outdoor event held in the parking lot of the mall. Parking is completely free for all guests!

  • 📅 Event Dates:

    July 4 – Sep 1, We are closed on Tuesdays.

    ⏰ Opening Hours:

    5:00 pm - 9:30 pm (Mon, Wed, Thur, Sun)

    5:00 pm - 10:00 pm (Fri, Sat)

What to expect

  • LuminoCity Dino Safari is a family-friendly, immersive walk-through experience that brings prehistoric adventure to life! Guests can explore larger-than-life dinosaur animatronics, innovative light sculptures, and interactive dino-themed attractions that both entertain and educate.

    During the day, enjoy engaging educational displays, and at night, experience a magical spectacle of light and artistry — fun for all ages!

  • The duration of the experience varies depending on your pace of exploration; however, most visitors spend approximately 1 to 2 hours enjoying the exhibits and activities.

  • We have food/beverage vendors onsite and allow guests to bring snacks and beverages; however, food and drinks are not allowed to be brought into the amusement activities.

  • Yes, there will be merchandise available for purchase, including souvenirs and themed items.

  • Yes, porta-potties are available on-site.

  • Yes, Our festival is ADA-compliant, stroller-friendly, and kid wagon; however, we do not offer check-in services or wheelchair, stroller, and kid wagon rentals.

  • This is an outdoor event held in the parking lot of the mall. Parking is completely free for all guests!

TICKET AND TIMED ENTRY

  • DAY SESSION (5:00 pm - 7:00 pm)
    Sunday to Friday: $17.99/person
    Saturday: $18.99/person

    NIGHT SESSION (7:00 pm -9:30 pm/10 pm)
    Sunday to Friday: $18.99/person
    Saturday: $19.99/person

  • Once you enter, you are welcome to stay as long as you wish; however, re-entry is not permitted.

  • Tickets can be purchased online and onsite. To secure the best price, we encourage purchasing tickets online, as on-site prices are higher and availability is not guaranteed. Please note that we do not accept cash for admission tickets purchased onsite. However, we do accept most major credit/debit cards, Apple Pay, and Google Pay.

  • Yes, tickets may be available for purchase at the door, subject to availability. However, we recommend purchasing in advance to secure your spot.

    Please note that we do not accept cash for admission tickets purchased onsite. However, we do accept most major credit/debit cards, Apple Pay, and Google Pay.

  • Discount codes are only valid for online pre-purchases.

  • It's not necessary to print your ticket; electronic tickets displayed on your smartphone or mobile device are usually accepted for entry.

  • If you can't locate your ticket, please reach out to our customer service team for assistance. Our Admission staff can look up your booking using your phone number, email address, and name. Simply reach out to our staff for personalized assistance.

  • Yes, we offer group discounts for larger parties. Please contact customer service at info@luminocityus.com for more information.

  • Yes, tickets can often be transferred to another person. Please ensure that you send all booking confirmation emails to the individual/group to whom you’d like to transfer the tickets.

  • Our official website and authorized ticketing partners are the recommended sources for purchasing tickets to the LuminoCity Holiday Lights Festival.

Dos & Don’ts

  • Only registered service animals serving those with physical disabilities are allowed to enter the event.

  • Yes, photography and recording for personal use are generally permitted. However, please respect any posted signage or guidelines regarding photography.

  • Outside food and/or beverages are allowed on the onsite. However, food and/or beverages are not allowed to be brought into the amusement activities.

  • Alcohol is prohibited onsite.

  • For the safety and enjoyment of all attendees, drone flying is strictly prohibited at our event. This includes all types of drones and unmanned aerial vehicles (UAVs), regardless of size or purpose. Please note that any violation of this policy may result in removal from the event and/or further action as deemed necessary by event security.

    • Smoking and alcoholic beverages of any kind.

    • Firearms, ammunition, knives, and weapons of any kind.

    • Marijuana (including marijuana-enriched products) or any illegal substance.

    • Intrusive equipment such as camera setups, tripods, audio gear, selfie sticks, drones, etc.

    • Large bags/backpacks, sports equipment (bats, balls, etc.), and glass containers.

    • Hoverboards, bikes, and scooters of any kind.

    • Using benches and other LuminoCity properties as storage.

    • Illegal vending or unauthorized/unlicensed vendors

    Please refer to our website or signage at the venue for a comprehensive list of prohibited items. 

Reschedule & Refunds

  • ✨ Self-Service Rescheduling: Gain control over your visit with the convenient Peek system, accessible through the customer portal. This feature enables you to effortlessly choose a new date and time that aligns better with your schedule.

    Tickets can be rescheduled via the self-rescheduling portal. Kindly be advised that admission ticket prices vary based on the selected day and time slot. If you choose to reschedule your tickets to a higher-priced time slot or day, you'll need to cover the price difference.

    Kindly refer to your Booking Confirmation Email to reschedule, follow the prompts during the rescheduling process, and complete the payment at the checkout page. If payment is not finalized at checkout, our team will automatically charge the outstanding price difference to the credit/debit card on file.

    ✨ Email Rescheduling: Simply send an email to info@luminocityus.com with your request, and our dedicated team will assist you promptly. Please allow our customer service team 3-5 business days to respond to your inquiries. Your satisfaction is our priority, and we strive to ensure your LuminoCity experience exceeds expectations.

  • Any unused tickets are eligible for a refund before the Dino Safari ends. Refund requests must be submitted at least 24 hours before the event's final day.

  • Refunds for canceled event tickets are only granted under special circumstances. However, please note that once a ticket has been redeemed for admission, it is considered utilized and is non-refundable. We apologize for any inconvenience this may cause.

  • Checked-in bookings are non-refundable.

  • General Admission tickets purchased onsite are non-refundable

  • A Force Majeure event refers to unforeseeable circumstances beyond our control, such as weather or natural disasters, which prevent the festival from taking place as scheduled. In such cases, tickets for the affected day/time slot(s) will be honored for admission on any operational day without the need for rescheduling.

  • Due to the high volume of inquiries, we kindly ask for your understanding as we work diligently to respond to your questions or requests within 3-5 business days. We appreciate your patience.

Media, Sponsorship & Collaborations

  • Press passes are available for qualified media outlets. For inquiries, please contact our press office at press@luminocityus.com.

  • Sponsorship opportunities are available. For more information, please contact our sponsorship team at info@luminocityus.com.

  • We appreciate your interest! Please contact our marketing department for any influencer collaboration inquiries at press@luminocityus.com.